If the game kicks you out with the 'Lost Connection to Host' error message, please make sure that the game is not being blocked by your antivirus software.
If it's not your antivirus, then please heck if have any of the following software installed on your PC:
- GameFirst VI
- Aura Sync
If you do, please press Ctrl+Alt+Del to open Task Manager, find Asus GameFirst VI and Asus Aura on the list, right-click on each and select 'End Task'. Alternatively you can also uninstall the Asus software, reboot your PC and open the game to check if the problem is resolved.
If the issue continues, then please follow the steps below.
Solution 1:
Please go to the Windows Settings then click Network & Internet then click the link Network and Sharing Centre.
Then click on the link you have under the Access Type, next to Connections. The link is the Ethernet cable or WiFi you are using to connect.
Go to Properties find Internet Protocol Version 6 on the list and uncheck it. If this option is already unchecked then please turn it on, press OK, then turn it off again and press OK. Then please retest your game.
Solution 2:
Connect your PC directly to the router with a LAN cable. Don't use any adapters, network extenders etc. Try to replace the cable if you have a spare one, and retest the game.
Solution 3:
Check your currently running processes, especially antiviruses, internet and motherboard utilities. Check their settings to make sure they don't slow down your internet. If nothing improves the situation, close every software you can one by one and retest the game.
If none of the solutions above work for you, then please drop us a ticket, so we can investigate the issue for you.